Most frequently asked questions

Caji FAQ — your questions answered right here

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Frequently Asked Questions About caji

Whether you're new to caji or a longtime member, questions will come up. How betting works, where to send money, how to claim bonuses — it's completely normal to feel unsure about these things. This FAQ page is here to clear all of that up.

Below you'll find detailed answers to the seven most frequently asked questions. Each answer includes specific information, timeframes, and step-by-step instructions so you can act on them immediately without needing to contact support.

If you still can't find the answer you're looking for, caji's support team is available 24/7 in Bangla — via live chat or email.

All Questions Payment Bonus Betting Security Support
Quick Facts
Minimum Bet ৳10
Minimum Deposit ৳50
Withdrawal Time 3–5 minutes
Support Hours 24/7
Registration Fee Free
Minimum Age 18+

Most frequently asked questions

7 FAQs

Minimum bet amount for Sports Betting on caji ৳10 (ten taka). This applies to both single bets and accumulator bets covering multiple matches.

Minimum bet amounts in Live Casino games vary by title — some slots start from as little as ৳2, while Live Baccarat or Roulette typically requires a minimum of ৳50–৳100. You can check the table info once the game loads.

Maximum bet limits depend on your account's VIP level and the specific event. For Sports Betting, the standard maximum per bet is ৳50,000, though this limit is higher for high roller accounts.

If you're new, start small — place a ৳10 or ৳50 bet to get a feel for how betting works before increasing your stakes.

Caji offers two types of regular bonuses — Free Spins and Daily Login Bonus।

To claim free spins:

1
Log in to your account and go to the Promotions page.
2
Browse current free spin offers — see which slots are included, how many spins you get, and what the terms are.
3
Clicking the "Claim" button will activate free spins on the designated game.
4
Use your spins — any winnings are credited to your bonus wallet and will move to your real balance once the conditions are met.

Daily Login Bonus: Log in every day to automatically earn small bonuses or free bet credits. Log in 7 days in a row and you'll unlock a bigger reward. Bonuses are credited to your bonus wallet and become withdrawable once wagering requirements are met.

Up-to-date info on all bonuses On the promotions page Available.

Withdrawals from caji are straightforward, and completing your KYC beforehand ensures the fastest processing.

Withdrawal Steps:

1
Log In and go to the "Wallet" or "Payment" section.
2
Select "Withdraw" — choose your method: bKash, Nagad, or Rocket.
3
Amount & mobile number days — must be the number registered with your KYC.
4
Confirm with OTP — Submit and the process begins immediately.

Hours: For KYC-verified accounts, withdrawals via bKash and Nagad typically take 3–5 minutes. During peak hours or for larger amounts, it may take up to 30 minutes. Bank transfers take 1–4 hours.

Minimum Withdrawal: ৳200 via bKash/Nagad, ৳300 via Rocket, ৳1,000 via bank.

If your KYC isn't completed, withdrawals may be delayed — upload your National ID through Account Settings in advance.

Caji Customer Support 7 days a week, 24 hours a day available. Someone is always on hand, even at 3 AM. We offer three support channels:

1. Live Chat (fastest): Click the chat icon at the bottom right of any page. You can chat in Bangla. An agent typically connects within 2–5 minutes.

2. Email: support@caji.click Send a description of your issue to the address provided. You'll typically get a reply within 1–6 hours. Including a screenshot or transaction ID will speed up the resolution.

3. Help Center: Help Center page Step-by-step guides covering many common issues are available — often you can resolve a problem without needing to chat at all.

Being logged in to your account when you contact support speeds up identity verification and leads to faster resolutions.

Yes, caji is an internationally licensed online betting and gaming platform. It operates in accordance with the conditions set by its regulatory authority, which include fair gaming, secure payments, and the protection of user data.

To keep your funds secure:

• Member funds are kept separate from caji's operational funds.
• All transactions are secured with 256-bit SSL encryption.
• Third-party security auditors regularly review our systems.
• Game outcomes are determined by RNG (Random Number Generator) technology — there is no way for anyone to manipulate the results.

Millions of members transact regularly on caji. If you run into any issues, Help Center or notify our support team — complaints are resolved promptly.

Keep in mind: If anyone contacts you by phone or message claiming to be caji and asks for your password or OTP, it's a scam — caji will never reach out to you this way.

Your full betting history and financial transaction records on caji are all accessible from your account dashboard.

To view your betting history:
Log in → "My Account" → "Betting History" — here you can view the date, match, stake, odds, and result for every bet. You can filter by date and sport type.

To view your transaction history:
Log in → "Wallet" or "Payment History" — here you'll find a complete record of all deposits, withdrawals, and bonus credits/debits. Every transaction has a unique reference ID.

If a transaction doesn't appear in your history or the details look wrong, contact support with a screenshot — it's usually resolved within 24 hours.

Reviewing your own history is also good practice from a responsible gaming standpoint — it helps you understand how much you're spending and which games are taking up most of your time.

All active promotions, bonus offers, and special events on caji On the promotions page Available here — this is the most reliable place to check.

Update Schedule:

• Daily Offers: New daily bonuses or free spins may be added every morning.
• Weekly Promo: Reload bonuses and cashback offers are typically available every Monday.
• Special Events: Exclusive betting bonuses are added during major cricket series or football tournaments.
• Seasonal Offers: Special promotions run during Eid, Puja, and New Year.

Keeping account notifications enabled while logged in ensures you're alerted to new offers instantly. In line with our responsible gaming policy, promotional messages are never sent to members who are self-excluded.

The wagering requirements and validity period for each bonus are clearly stated alongside the offer — read them before claiming.

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Why caji Is Trusted — At a Glance

Here's why millions of people choose caji as their betting platform

Internationally Licensed

Caji operates under an international gaming license, ensuring fair games, secure payments, and transparent operations.

Minute Withdrawal

KYC-verified accounts can withdraw via bKash and Nagad in just 3–5 minutes — one of the fastest payout options in Bangladesh.

Fully in Bangla

Support through the interface — all in Bangla. caji is built with Bangladeshi users in mind.

Familiar payment methods

Deposit and withdraw using bKash, Nagad, or Rocket — no credit card or bank account required.

Responsible Gaming Tools

Deposit limits, self-exclusion, and session timers — all tools available free of charge to help you play responsibly.

Thousands of games

Cricket to Live Casino — everything in one account. New games and Sports Events are added every week.

7
Detailed FAQ answers
24/7
Live Support
৳10
Minimum Bet Amount
3–5 minutes
Average Withdrawal Time

Still have questions? We're here to help

If this FAQ doesn't have your answer, here's how to get direct help

Live Chat

Click the chat button at the bottom of any page. Chat in Bangla and get a response within minutes.

Active 24/7
Email Support

For more complex issues, email us at support@caji.click. Sending a screenshot helps us resolve your issue faster.

Response within 1–6 hours
Help Center

Guides, videos, and step-by-step instructions — you can sort out many issues on your own.

Go to Help Center →

Got your answer? Then let's get started

Signing up on caji is free — all you need is a mobile number to get started. Claim your welcome bonus and start playing.

No Registration Fee
Minimum bet ৳10
24/7 Bangla Support
18+ Only
A note on FAQ information

The information on this page is provided as a general guide. Some details may change depending on account level, promotion terms, or platform updates. For the most current information, ask via live chat or visit the help center.

Read more: Terms & Conditions | Privacy Policy | Responsible Gaming

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