Your well-being is our priority

Responsible Gaming — Entertainment at Caji Keep it manageable

Caji believes betting should be fun, not stressful. Know your limits, use the right tools, and enjoy yourself responsibly.

Start Safely
Support is always available
Responsible Gaming Tools
Deposit Limit
Daily / Weekly / Monthly
Self-Exclusion
24 hours to 6 months
Betting History
Full track record
24/7 Confidential Support
Live Chat in Bangla

Why responsible gaming matters

Online betting has become part of many people's entertainment. Placing a bet while watching a cricket match, or playing casino games with friends on a Friday night — these are genuinely fun experiences. But sometimes, without even realizing it, that fun can quietly turn into a habit.

Caji wants every member to play in a healthy, controlled way. Betting should never be a way out of financial trouble or a source of hardship for your family — it's entertainment, and it should stay exactly that.

"We don't want you to play more — we want you to play well, for a long time. A healthy member is the most valuable thing to us."

— Message from the Caji Responsible Gaming Team

That's why Caji provides a set of tools on the platform to help you stay in control. Set deposit limits, review your betting history, or take a temporary break when you need one — all of these are available right in your account.

Responsible play isn't about depriving yourself — it's about making smart decisions: how much you play, how much BDT you spend, and when to stop. Set those boundaries yourself, and Caji will support you with the technology to stick to them.

Caji's Commitment

Access by minors is strictly prohibited
KYC and age verification are mandatory at registration. No one under 18 can open an account.
Advertise Responsibly
Caji never sends marketing emails or promotional notifications to members who are on self-exclusion.
Limit requests take effect immediately
Requests to lower your deposit limit take effect immediately. Requests to raise it require a 24-hour waiting period.
Signs of addiction identified
If unusual betting patterns are detected, Caji's responsible gaming team will reach out to the member directly.
Confidential support is always available
For any concern, Caji's support team is always ready to listen and help — in complete confidence.

Control at Your Fingertips

These responsible gaming tools are always available on Caji, completely free of charge

Set a deposit limit

Set in advance how much you want to deposit daily, weekly, or monthly. Once the limit is reached, no further deposits can be made.

Loss Limit

Automatically stops your betting once you've lost beyond a set amount. The most direct way to protect your budget.

Session Time Limit

Set a time limit for how long you play in a single session. When the time is up, you'll receive a logout prompt — keeping you from spending more time than you intended.

Self-Exclusion

Lock your account for anywhere from 24 hours up to 6 months. During this period, login, betting, and all marketing communications are completely suspended.

View betting history

View your full betting and transaction history whenever you like. It's the best way to understand your own patterns.

Permanent Account Closure

You can permanently close your account at any time. Simply withdraw your balance and send a request to support.

How to activate these tools

1
Log in to your account

Log in to Caji and click the profile icon in the top right corner.

2
Open "Account Settings"

Go to "Account Settings" or the "Responsible Gaming" section from the menu.

3
Choose Your Preferred Tool

Set up whichever you need — a deposit limit, self-exclusion, or a session limit.

4
Confirm

Once confirmed with an OTP or password, the limit takes effect immediately.

Deposit limit example

Limit type Range Effective From
Daily Limit ৳50 – ৳5,000 Instant
Weekly Limit ৳200 – ৳20,000 Instant
Monthly Limit ৳500 – ৳50,000 Instant
Self-Exclusion 24 hours – 6 months Instant
Increase Limit Any amount After 24 hours

Limits Decrease Takes effect immediately, but Increase There is a 24-hour waiting period — this is intentional, so you can't raise your limits on a whim in the heat of the moment.

Caji's Core Responsible Gaming Principles

More than just a tool — responsible play is part of Caji's culture

18+ policy strictly enforced

No one can play without completing age verification through the KYC process. A national ID card or passport is required.

Confidential Support

Talking about addiction is nothing to be ashamed of. Caji's support team handles everything in complete confidence — no one else will know.

No promotions during exclusion

While on self-exclusion, Caji will not send you any bonus offers, promos, or marketing messages.

Recognise the Warning Signs

If you notice any of the signs below in yourself, it's worth taking them seriously. Ask yourself these questions honestly.

  • Chasing losses by placing even more bets?
  • Are you borrowing money from family or friends to bet?
  • Tried to stop betting but can't?
  • Spending more time betting instead of being there for work or family?
  • Feeling restless or irritable when you're not betting?
  • Are you hiding how much time and money you spend on betting from your family?
  • Are you using money set aside for monthly expenses on betting?

If more than two of your answers are "Yes," please talk to us. That's not a weakness — it's the smart thing to do. Caji's support team will help you in complete confidence.

Healthy Betting Habits

Responsible gaming means keeping a few simple rules in mind. Remember the following.

Only play with money you can afford to lose
Only bet what's left after covering your essential monthly expenses.
Accept Your Losses
Chasing losses by placing more bets typically leads to losing even more.
Take regular breaks
Avoid playing for hours on end without a break. Step away, and spend some time with your family.
Keep it entertainment
Betting is not a source of income — it's entertainment, just like going to the cinema or watching a game.
24/7
Confidential Support Services
6
Responsible Gaming Tool
Instant
Limit decrease effective
18+
Age verification is mandatory

Self-Assessment

Use the questions below to reflect on how responsibly you're playing. This isn't a test — it's simply a chance to check in with yourself.

1. Do you know exactly how much BDT you spent on betting last month?
2. Do you set a budget for betting before you start?
3. Do you stay in a bad mood for a long time after losing?

If you're frequently choosing the third answer, it may be time to take a step back. Use Caji's self-exclusion tool or reach out to our support team.

Three Simple Principles of Healthy Gaming

1
Budget first, bet second

Set a betting budget at the start of each month — and stick to it. Once the budget is gone, stop for the rest of that month.

2
Set aside your winnings

Withdraw a portion of your winnings right away. It's always smarter than staking everything on the next bet.

3
Keep other hobbies too

Don't let betting be your only source of entertainment. Keep a healthy balance with family, friends, sports, and other hobbies.

Start Responsibly at Caji

Set your limits and enjoy safely. Open an account now and activate the responsible gaming tools.

Deposit limit takes effect immediately
Self-exclusion is free
24/7 Confidential Support
18+ only

FAQ

Caji's policy is one account per person — two members of the same household may hold separate accounts, provided their ID, mobile number, and payment method are completely different. Issues arise when someone tries to open two accounts using the same national ID number, the same mobile number, or the same bKash account — Caji detects this and may close both accounts. So if two people from the same household want to play, make sure each person is using their own ID in their own name, their own mobile number, and their own mobile banking account. This policy is also strictly enforced to prevent bonus fraud.

Yes, Caji is fully playable from a mobile browser — no separate app install needed. Open caji.click in Chrome, Firefox, or Safari, log in, and all Sports Betting, Live Casino, and slots games work completely in the browser. The website is built with a responsive design, so it looks great on any screen size. That said, the app does offer a few extra perks — such as push notifications, biometric login, and slightly faster loading. Android users can download the APK directly from the Caji website. iOS users can tap "Add to Home Screen" in Safari to add a shortcut that feels just like a native app.
Keep Entertainment Responsible — Always

Playing at Caji is meant to be fun, not a financial fix. Set your own budget and stay within it. If something feels off, don't wait — reach out at support@caji.click or via live chat.

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